Leapfrog Website Review & Ratings + Leapfrog Coupons
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Leapfrog Website Review & Ratings + Leapfrog Coupons

LeapFrog Enterprises: Products & Services

Leapfrog is a leading designer, developer and marketer of innovative, technology-based educational products and related proprietary content. LeapFrog is 100% focused on developing products that will provide the most engaging, effective learning experience - for all ages, in school or home, around the world. They put learning first - a philosophy that distinguishes us from our competitors and fuels the entire company. The company’s website carries a wide selection of products which includes: Learning Toys; Interactive Books, Maps and Reading Systems; Educational Electronic Games, Handhelds and Tablet Systems etc. 

LeapFrog Enterprises: Company Background

Leapfrog has been around since 1995 and has its headquarters established in Emeryville, California. The company is an award-winning business. Their products combine robust technology, curriculum and popular characters to create engaging experiences that make play and learning even more fun. Many of their products connect to the Internet for enhanced learning with additional interactive experiences. Those connections also empower parents with personalized insights and recommendations, helping them see and share in their child’s learning progress through the company’s groundbreaking LeapFrog Learning Path.

LeapFrog Enterprises: Customer Feedback & Reviews

The website has received positive reviews from its customers. A satisfied customer shared:

“I read a lot of reviews on this toy before I bought it. I read all the good , bad and in-between.. Since the majority is great we bought it for our 3 yrs old daughter. Verdict- SHE LOVES IT. She loves my husbands Ipod touch yet we don't like that it has access to the web. Which is why I say this is SAFE! Our daughter can get educational information and I don't have to worry about her pressing a button that can lead to something that she doesn't need to see. I don't understand the negative reviews. Yes set up is slow but what do you expect for a hundred dollar computer that has 2mb? I think a lot of people are use to an ipad and you simply can't compare the two. Yes you can get a refurbished ipad for cheap but you have to make sure your TODDLER and young child does not go somewhere inappropriate; and let's face it they can easily break an ipad. This has fallen down a couple stairs and survived! I wouldn't try that on the ipod; ever! The apps are no more expensive than most other educational games out there. Yes angry birds is cheaper and so are others like it but when I wanted to get a Disney app for the ipod it cost 6 bucks. It was not educational and nothing in value compared to the tangled game we bought. Another bad review is set up; I agree with the long wait but it wasn't unbearable. If you don't have 1-3 hours then re-think this toy or maybe your busy life because those little 3 hours don't matter or measure up to the fun my daughter and many other kids have with this toy. The other problem people report is faulty device when it comes to set up. Honestly seems more human error than toy. Many that couldn't get it to work report later they did something like restart the computer and it worked fine. Out of the hundreds of reviews I read I think I only found 5 true faulty ones. For me, the set up was very easy just a little long but at the same time it takes a couple hours for my ipod to charge its battery so I don't see the big deal about a couple hours for an actual set up for this leap pad. You can buy an adapter to keep the toy going because you will run out of battery life a lot. I found just like the much other reviews that rechargeable batteries are the best (make sure to have charged back ups). Get a protector for the screen because it can scratch like any other tablet. I don't think it's overpriced nor do I think the games are seeing as how they last a lot longer and have more things to do than the apps on itunes. I think there is a lot of high expectations from some when in reality it is a durable, child's toy that is safe and educational and for a hundred dollars it's a great deal. My friend's little boy has the vtech and it's doesn't even compare. If you truly got a faulty one Amazon takes it back. That's their guarantee. The game comes with a couple apps that satisfies children for awhile. My daughter didn't even touch the tangled game we bought until about a week later. She can't put this leap pad down and I truly think it's a wonderful toy. The camera isn't the greatest but 1) we didn't buy it for that and 2) I didn't think a tablet that is like an ipad for kids and toddlers would have the quality picture of a camera that is worth more than the tablet alone. I'm more realistic I guess. I'm not trying to be harsh but I strongly support buying this for young kids and toddlers because it's safe, durable, fun, easy concept and I think a decent price for all you get. I found a decent amount of games, yes there could be more but it's still new and I think the choices will grow soon.”

LeapFrog Enterprises: Business Credibility & Trustworthiness

Leapfrog has been listed on the Better Business Bureau and is ranked A+ where A+ is the highest an F is the lowest rank possible. The company has had 102 complaints against it in the last 3 years and 30 against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

LeapFrog Enterprises: Website Popularity & Google Ranking

Alexa gives Leapfrog.com a global rank of 25,972 and a US rank of 7,207. Google Page Rank gives the website a score of 5 out of a possible 10. Finally Sitescore gives the website a score of 38 points out of a possible 100 points. This indicates that the website receives a decent amount of traffic, but does not have sufficient advertisement in search engines and blogs.

 

LeapFrog Enterprises: Social Media Presence

The FaceBook page of the company has 1,011.153 likes and is used to promote the company’s services and brand image. The company uses the twitter account @Leapfrog and has 19,562 followers and 4,717 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is good.

LeapFrog Enterprises: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self-installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

LeapFrog Enterprises: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example a “LeapReader™ Junior Toddler Milestones Book Set” costs $14.99. Another item “Lil' Phone Pal” costs $9.99. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer. 

LeapFrog Enterprises: Shipping Rates & Policies

The website provides and effective and efficient shipping service for is customers.

The company offers Free Ground Shipping on all orders of $60 or more on leapfrog.com. The offer is only valid through 11:59PM PST 8/31/2013. Minimum purchase of $60 after discounts is necessary to qualify for the Free Ground Shipping offer. Free shipping offer is only applicable to one delivery destination per order. Offer valid on standard ground shipping only. If you choose 2nd day or overnight shipping, regular shipping rates for those shipping methods will apply. 2nd day and overnight services are not available for shipments to P.O. Box destinations. Shipping discount will appear at Review Order Page. Free ground shipping offer only valid in the 48 contiguous states plus the District of Columbia. We are not able to ship to Military, APO or FPO or P.O. Box addresses in Alaska and Hawaii at this time. No adjustments can be made on prior sales. No substitutions or cash equivalents.

LeapFrog Enterprises: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Discover. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

LeapFrog Enterprises: Returns, Refunds & Exchange Policy

The company has a very good return policy and allows its customers to return the bought items within 90 days. The company will inspect the items and then process the items for a speedy and effective refund. The website will send out any charged amounts to the same credit card used and will usually take a few billing cycles to appear. The return policy is very satisfactory and customers can be assured of a speedy and effective return.

Leapfrog: Product images & screenshots
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